Terms of Service

Terms of Service for FounderFlow

These terms govern your use of FounderFlow. By using our service, you agree to these terms. Please read them carefully.

Last updated: July 27, 2025
Effective: July 27, 2025

Terms Summary

What You Can Do
  • • Use our service for business validation
  • • Create and manage multiple ideas
  • • Export your data anytime
  • • Cancel your subscription
What You Cannot Do
  • • Share your account credentials
  • • Use the service illegally
  • • Reverse engineer our platform
  • • Spam or abuse the system
Our Responsibilities
  • • Provide reliable service
  • • Protect your data
  • • Give 30 days notice for changes
  • • Offer customer support
1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and FounderFlow, Inc. ("Company," "we," "our," or "us") regarding your use of the FounderFlow platform and services available at founderflow.tech (the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

Company Information:
FounderFlow, Inc.
Warsaw, Poland

Email: [email protected]

2. Description of Service

FounderFlow is a startup validation platform that provides AI-powered tools and insights to help entrepreneurs validate their business ideas, analyze markets, and make informed decisions about their ventures.

2.1 Service Features

  • Business idea validation workflows
  • AI-powered market analysis and competitor research
  • Customer persona development tools
  • Business model validation frameworks
  • Data export and reporting capabilities
  • Collaboration tools for teams

2.2 Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. We may temporarily suspend the Service for maintenance, updates, or other operational reasons.

3. User Accounts and Registration

3.1 Account Creation

To use our Service, you must:

  • Be at least 18 years old or have parental consent
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Accept full responsibility for all activities under your account

3.2 Account Security

  • You are responsible for maintaining the confidentiality of your password
  • You must notify us immediately of any unauthorized access
  • We recommend using strong passwords and enabling two-factor authentication
  • You may not share your account with others or create multiple accounts

3.3 Account Termination

You may terminate your account at any time through your account settings. We may suspend or terminate accounts that violate these Terms or for other legitimate business reasons with appropriate notice.

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our Service to:

  • Validate legitimate business ideas
  • Conduct market research for lawful purposes
  • Collaborate with team members on business planning
  • Export and use your own data

4.2 Prohibited Uses

You may not use our Service to:

  • Engage in any illegal or fraudulent activities
  • Violate any intellectual property rights
  • Transmit malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems
  • Reverse engineer, decompile, or disassemble our software
  • Use automated tools to scrape or extract data
  • Impersonate others or provide false information
  • Spam, harass, or abuse other users or our support team

Violation Consequences: Violations may result in account suspension, termination, and potential legal action. We reserve the right to investigate suspected violations and cooperate with law enforcement.

5. Subscription Plans and Payment

5.1 Subscription Plans

We offer various subscription plans with different features and limits:

  • Free Plan: Limited features for basic validation
  • Pro Plan: Advanced features and increased limits
  • Team Plan: Collaboration features for teams

5.2 Payment Terms

  • Subscriptions are billed monthly or annually in advance
  • All fees are non-refundable except as required by law
  • We use third-party payment processors (Stripe) for secure transactions
  • You authorize us to charge your payment method for all fees
  • Failed payments may result in service suspension

5.3 Price Changes

We may change our pricing with 30 days' notice. Price changes will not affect your current billing cycle but will apply to subsequent renewals.

5.4 Cancellation and Refunds

  • You may cancel your subscription at any time
  • Cancellation takes effect at the end of your current billing period
  • No refunds for partial months, except as required by law
  • Free trial cancellations do not incur charges
6. Intellectual Property Rights

6.1 Our Intellectual Property

The Service, including all software, content, trademarks, and other intellectual property, is owned by FounderFlow, Inc. and protected by copyright, trademark, and other laws.

We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

6.2 Your Content

You retain ownership of the content you submit to our Service, including:

  • Business ideas and descriptions
  • Market research data you provide
  • Personal and company information
  • Any other content you create or upload

6.3 License to Use Your Content

By submitting content to our Service, you grant us a limited license to use, process, and analyze your content solely to provide the Service to you. We do not claim ownership of your content.

6.4 AI-Generated Content

Content generated by our AI tools based on your input is provided to you for your use. However, AI-generated content may not be original and should be reviewed before use in important business decisions.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7.1 Data Processing

  • We process your data to provide and improve our Service
  • We use industry-standard security measures to protect your data
  • We may use aggregated, anonymized data for research and development
  • We comply with applicable data protection laws (GDPR, CCPA, etc.)

Important: Please review our Privacy Policy for detailed information about how we handle your data.

8. Disclaimers and Limitations

8.1 Service Disclaimers

IMPORTANT: Our Service provides tools and insights to help with business validation, but we make no guarantees about business success or outcomes.

  • AI-generated insights are based on available data and may not be accurate
  • Market analysis is for informational purposes only
  • You should conduct your own research and due diligence
  • We are not responsible for business decisions based on our Service

8.2 Warranty Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FOUNDERFLOW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

9. Indemnification

You agree to indemnify, defend, and hold harmless FounderFlow, Inc., its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Any content you submit to the Service
10. Termination

10.1 Termination by You

You may terminate your account at any time by following the cancellation process in your account settings or by contacting our support team.

10.2 Termination by Us

We may terminate or suspend your account:

  • For violation of these Terms
  • For non-payment of fees
  • For extended inactivity (with notice)
  • If required by law or regulation
  • At our discretion with 30 days' notice

10.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. You may download your data within 30 days of termination, after which it may be deleted from our systems.

11. Governing Law and Disputes

11.1 Governing Law

These Terms are governed by and construed in accordance with the laws of Poland and the European Union, without regard to conflict of law principles.

11.2 Dispute Resolution

For any disputes arising from these Terms or the Service:

  • We encourage you to contact us first to resolve the issue informally
  • If informal resolution fails, disputes will be resolved through Polish courts
  • EU residents may also use the EU Online Dispute Resolution platform
  • We comply with applicable EU consumer protection regulations

11.3 EU Consumer Rights

If you are a consumer in the European Union, you have additional rights under EU law, including the right to withdraw from distance contracts within 14 days.

12. General Provisions

12.1 Changes to Terms

We may modify these Terms at any time. We will provide 30 days' notice of material changes. Your continued use of the Service after changes take effect constitutes acceptance of the new Terms.

12.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

12.3 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and FounderFlow regarding the Service.

12.4 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Legal Inquiries

[email protected]

General Support

[email protected]

Mailing Address

FounderFlow, Inc.
Legal Department
Warsaw, Poland

Business Hours

Monday - Friday
9:00 AM - 6:00 PM CET