Your Privacy is Our Top Priority
We believe in transparency. This policy explains how we collect, use, and protect your information when you use FounderFlow.
Privacy at a Glance
All your data is encrypted both in transit and at rest using industry-standard AES-256 encryption.
We never sell, rent, or share your personal information with third parties for marketing purposes.
You own your data and can request access, correction, or deletion at any time.
FounderFlow, Inc. ("we," "our," or "us") operates the FounderFlow platform at founderflow.tech (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our Service.
Contact Information:
FounderFlow, Inc.
Email: [email protected]
Address: Warsaw, Poland
2.1 Personal Information
We collect information you provide directly to us, including:
- Account information (name, email address, password)
- Profile information (company, role, bio)
- Business ideas and validation data you submit
- Communication preferences
- Payment information (processed securely by third-party providers)
2.2 Usage Information
We automatically collect certain information about your use of our Service:
- Device information (IP address, browser type, operating system)
- Usage patterns (pages visited, time spent, features used)
- Log data (access times, error logs, performance metrics)
- Cookies and similar tracking technologies
2.3 Third-Party Information
We may receive information from third parties, including:
- Authentication providers (Google, GitHub, etc.)
- Payment processors (Stripe, PayPal)
- Analytics services (Google Analytics)
- Public databases for market research
We use the information we collect for the following purposes:
Service Provision
- Provide and maintain our Service
- Process your business idea validations
- Generate AI-powered insights
- Manage your account and preferences
Communication
- Send service-related notifications
- Respond to your inquiries
- Provide customer support
- Send marketing communications (with consent)
Improvement
- Analyze usage patterns
- Improve our algorithms
- Develop new features
- Conduct research and analytics
Legal & Security
- Comply with legal obligations
- Protect against fraud
- Enforce our Terms of Service
- Ensure platform security
We DO NOT sell your personal information.
We never sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only in the following limited circumstances:
4.1 Service Providers
We share information with trusted third-party service providers who help us operate our Service:
- Cloud hosting providers (AWS, Google Cloud)
- Payment processors (Stripe)
- Email service providers (SendGrid)
- Analytics providers (Google Analytics)
- AI/ML service providers (OpenAI)
4.2 Legal Requirements
We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4.4 Aggregated Data
We may share aggregated, non-personally identifiable information for research, marketing, or other business purposes.
We implement appropriate technical and organizational security measures to protect your information:
Technical Measures
- AES-256 encryption at rest
- TLS 1.3 encryption in transit
- Regular security audits
- Secure cloud infrastructure
- Multi-factor authentication
Organizational Measures
- Access controls and permissions
- Employee training programs
- Incident response procedures
- Regular compliance reviews
- Data minimization practices
Important: While we implement strong security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
You have the following rights regarding your personal information:
Access
Request a copy of your personal information
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal information
Portability
Export your data in a machine-readable format
Opt-out
Unsubscribe from marketing communications
Restriction
Limit how we process your information
To exercise your rights: Contact us at [email protected] or use the privacy controls in your account settings. We will respond within 30 days.
We use cookies and similar technologies to enhance your experience:
Essential Cookies
Required for the Service to function properly (authentication, security, preferences)
Analytics Cookies
Help us understand how you use our Service to improve performance and features
Marketing Cookies
Used to deliver relevant advertisements and measure campaign effectiveness (with consent)
You can control cookies through your browser settings. Note that disabling certain cookies may affect Service functionality.
FounderFlow is based in Poland (European Union). If you are accessing our Service from outside the European Union, your information may be transferred to, stored, and processed in Poland and other countries within the EU.
We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses and adequacy decisions where applicable. Being based in the EU, we comply with GDPR requirements for data protection.
We retain your information for as long as necessary to provide our Service and fulfill legal obligations:
- Account data: Until you delete your account, plus 30 days
- Usage data: Up to 2 years for analytics and improvement
- Financial records: Up to 7 years for tax and legal compliance
- Support communications: Up to 3 years
You can request deletion of your data at any time, subject to legal retention requirements.
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
For significant changes, we will provide additional notice (such as email notification) at least 30 days before the changes take effect.
If you have any questions about this Privacy Policy, please contact us:
FounderFlow, Inc.
Privacy Department
Warsaw, Poland